© 2015 by Palles Millinery

  • Facebook Basic Black
  • Twitter Basic Black
  • Instagram Basic Black

FAQ

Shipping

Domestic Shipping

 

Contact us for postage rates to your location. Our hats are pretty light weight so postage won't cost a fortune. 

 

 

International Shipping 

 

Contact us for postage rates to your location. Our hats are pretty light weight so postage won't cost a fortune. 

 

 

Returns

How to Return  

 

If you're unhappy with your 'off the shelf' purchase for whatever reason we will gladly refund once the item has been returned in perfect unworn condition and you have notified us within 24hrs of receiving the item. 

Please ensure you contact us within 24hrs of receiving the item and we will discuss the process.

Bespoke items are a little trickier as the item has been made to order, specifically to your style and measurements. You will not leave the studio without being 100% satisfied that the item is perfect. Unfortunately, once you leave the studio we cannot accept a refund on bespoke items. 

 

Exchanges  

 

If you're unhappy with your 'off the shelf' purchase for whatever reason we will gladly exchange once the item has been returned in perfect unworn condition and you have notified us within 24hrs of receiving the item. 

Please ensure you contact us within 24hrs of receiving the item and we will discuss the process.